Frequently Asked Questions (FAQs)

How do I pay tuition?

Learn more about payment options available to you.

I paid online; when will my hold be lifted?

Student account holds are manually placed and removed. Any online tuition payment made outside of regular business hours (Monday-Friday, 9 AM – 5 PM CST) will result in the hold being lifted the following business day.

What is the Universal Student Services Fee?

The Student Services Fee is a mandatory fee assessed to each student enrolled. This fee is assessed per course period, which usually lasts 16 weeks. That means if you were to start your program during our 2021 Spring I course period that begins on January 4, 2021, you would be assessed $500 for the 2021 Spring I – Spring II course period that ends on April 25, 2021.  The universal student service fee offsets the cost of essential support services, such as student success coaching, library services, and tech support, as we continue to expand the resources provided to students. If a student is enrolled, the fee cannot be waived.

Why is there a convenience fee to pay online?

Adler University is a nonprofit organization committed to controlling operating costs incurred during business transactions. We pay a fee to the vendor who processes credit card payments, and we receive no profit from this fee.

Do I still owe a balance if I take a Leave of Absence (LOA)?

Students are responsible for the current balance, which should be paid before the Leave of Absence.  If necessary, a payment plan can be established while you are on LOA.  Payment must be satisfied before you can register for any upcoming courses.

When will I receive my refund?

Chicago Campus Students: At the start of a term, the first $2,000 of your refund is issued by the end of the first week of the term (7th day). Any remaining amount is issued by the end of the second week of the term (14th day).

Online Campus Students: At the start of a term, the first $500 of your refund is issued by the end of the first week of the term (7th day). Any remaining amount is issued by the end of the second week of the term (14th day).

Vancouver Campus Students: Students will be sent their refund within 15 business days after Adler’s receipt of the “Refund Request” form.

Why is there nothing in box #2 on my 1098-T form?

Institutions of higher education have the option of reporting either payments received (Box 1) or qualified charges billed (Box 2) to the IRS. Adler University reports payments received (Box 1).

If I made a payment for the Spring 2022 term in the 2021 calendar year, will I see it on my 2021 1098-T form?

Yes, it will appear on your 2021 Form 1098-T. Box 7 will also be checked to indicate that the “payments received” in Box 1 include payments for terms that start in the first three months of the upcoming year.

Does Adler University send a copy of this form to the IRS?

Yes, per IRS regulations, Adler University is required to report this information.

What does each box mean on the 1098-T mean?

Descriptions of boxes on Form 1098-T

Box 1 (“Payments received for qualified tuition and related expenses”) of your 1098-T displays the net amount of payments posted to your account and applied to eligible charges during the tax year (January – December) that were required as a condition of your enrollment and attendance. To “qualify,” payments must relate to an academic period for which fees are due and payable during the tax year and for which instruction begins no later than March of the following tax year.

Box 2 is blank because Adler reports “Payments received” instead. The IRS provides the option for schools to report either “Payments received” in Box 1, or “Amounts billed” in Box 2, but not both.

Box 3 is blank because Adler has not changed its reporting method from a previous tax year, and continues to report “Payments received,” not “Amounts billed.”

Box 4 (“Adjustments made for a prior year”) shows any refunds during the current year for payments of “qualified tuition and related expenses” reported on a 1098-T for a prior tax year. For example, if you paid Spring 2022 registration fees in December 2021, “qualified tuition” for that quarter would have been reported on your 1098-T for 2021. If you subsequently received a refund of Spring 2022 registration fees in January 2022, the amount refunded would be reported in Box 4 for tax year 2022. Refunds may be the result of changing from full-time to part-time study, nonresident to resident classification, or cancellation/withdrawal.
Box 5 (“Scholarships or grants”) reflects financial aid and scholarships made to the student during the tax year.
Box 6 (“Adjustments to Scholarships or grants for a prior year”) shows an amount if “scholarships or grants” that were reported on a 1098-T for a prior year were subsequently reduced in the current tax year.
Box 7 if checked, indicates that “payments received” in Box 1 include payments for terms that start in the first three months of 2022 (i.e. Winter or Spring).
Box 8 if checked, indicates that you were considered to be “enrolled at least half-time” for one or more quarters during the tax year. 

Box 9 if checked, indicates that you were enrolled in a graduate program for one or more quarters during the tax year. The University checks this box if you attended as a graduate student for any quarter of your enrollment during the tax year.
I am not able to view my 2021 1098T form through Self-Service.  How will I receive my form?

When will I receive my refund?

Students will be sent their refund within 15 business days after Adler’s receipt of the “Refund Request” form.